"Hospitality from the Heart" by Brandon W. Johnson & Katherine Foley Roden

Hospitality from the Heart
Hospitality from the Heart
Hospitality from the Heart
Hospitality from the Heart

"Hospitality from the Heart" by Brandon W. Johnson & Katherine Foley Roden

from 24.95

Leadership trainers, organizational development consultants and hospitality experts Brandon W. Johnson and Katherine Foley Roden bring their combined expertise to show organizations how to create a business culture and deliver a guest experience that truly is “Hospitality from the Heart"

Winner of MIPA's "Business Book of the Year” Award, Hospitality from the Heart is an inspiring fable and step-by-step guide for you to apply the principles of HEART into your organization. The results- improved employee engagement, better morale, extraordinary service, greater customer loyalty, and increased profits. And best of all, a better place to work – for your team and you.

“In today’s world people are not starving for information, they’re starving for connection.”

Bulk order discounts!

5 books = 10% off
10 = 15% off
25 =20% off
50 = 25% off
100 = 35% off

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Brandon W. Johnson, a.k.a. Positive Energy Guy, co-author Hospitality From The Heart 

Hospitality from the Heart – Part I is an inspiring fable featuring the likable but burned-out and misguided Jim Watts. Jim has the experience and the work ethic that industry professionals admire and believe lead to success, but Jim still feels as if he is missing something. After finding himself and his wife at the quaint Gottschalk Inn for an unplanned weekend, that missing piece begins to appear and he learns the invaluable lessons of customer service, hospitality, and HEART.

Hospitality from the Heart – Part II is where the lessons of the story meet the real world. It is a step-by-step guide for you to apply the principles of HEART into your organization and life.